Privacy Policy

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Effective Date: July 19, 2026 Last Updated: July 19, 2026

X1Q1 Labs, LLC (“X1Q1,” “Tixy,” “we,” “us,” or “our”) operates the Tixy website, games, applications, accounts, social features, and related services collectively referred to as the “Service.”

This Privacy Policy explains:

  • What personal information we collect;

  • How we use that information;

  • When and why we disclose it;

  • What information other Tixy users may see;

  • The choices and rights available to users; and

  • How to contact us about privacy.

The Service is currently offered only to users located in the United States who are at least 13 years old.

By using the Service, you acknowledge the practices described in this Privacy Policy. This Privacy Policy should be read together with the Tixy Terms of Use and Community Guidelines.

1. Information We Collect

The information we collect depends on how you use Tixy, the features available to you, your age, and the choices you make.

1.1 Account and identity information

When you create or maintain an account, we may collect:

  • Your email address;

  • Your public username or handle;

  • Your public display name;

  • An optional private full name;

  • Your password in hashed or otherwise protected form;

  • Your date of birth, birth month and year, age, or age range;

  • The date and method of age screening;

  • Account-verification status;

  • Account-creation date;

  • Account settings and preferences;

  • Terms, Privacy Policy, and consent acceptance records; and

  • Information used to recover or secure your account.

Your email address, private full name, birth information, and login credentials are not displayed to other users.

We may use birth information to determine an age category, such as:

  • Ages 13 through 15;

  • Ages 16 through 17; or

  • Age 18 or older.

Where reasonably practical, we may retain the resulting age category instead of retaining a complete birth date.

1.2 Public profile information

Depending on the features you choose to use, your Tixy profile may include:

  • Username or handle;

  • Display name;

  • Preset avatar;

  • About Me description;

  • Game preferences;

  • Achievements;

  • Rankings;

  • Statistics;

  • Friend or connection information; and

  • Other information that you choose to make available through your profile.

At launch, Tixy intends to offer preset avatars rather than custom image uploads.

If we later permit users to upload custom avatars or other images, we may collect:

  • The uploaded image;

  • File name, type, dimensions, and size;

  • Technical metadata associated with the file;

  • Moderation or safety determinations; and

  • Records concerning removal or reports.

We may resize, re-encode, scan, or remove metadata from uploaded images. We will update this Privacy Policy before or when material custom-upload functionality is introduced.

1.3 Game and activity information

When you use Tixy, we may collect information about your gameplay and use of the Service, including:

  • Games played;

  • Scores and game results;

  • Moves and gameplay actions;

  • Match history;

  • Opponents and teammates;

  • Rankings and achievements;

  • Challenges and invitations;

  • Game preferences;

  • Feature usage;

  • Friend requests and connections;

  • Blocks, mutes, and reports;

  • Dates and times of activity;

  • Account status; and

  • Evidence of suspected cheating, automation, fraud, or misuse.

Some game information, such as scores, rankings, achievements, or match results, may be visible to other users.

1.4 Direct messages and social communications

If you use Tixy’s messaging or social features, we collect:

  • The content of messages you send or receive;

  • Sender and recipient account identifiers;

  • Message timestamps;

  • Delivery and read status, if supported;

  • Reports concerning messages;

  • Related account, safety, and moderation records; and

  • Limited surrounding context when reasonably necessary to investigate a report.

At launch, we do not intend to routinely have employees read or pre-screen every direct message.

We may access, preserve, or review messages when:

  • A participant reports a message or account;

  • A message is otherwise brought to our attention;

  • We reasonably suspect harassment, exploitation, fraud, abuse, cheating, or a security threat;

  • Review is necessary to enforce our Terms or Community Guidelines;

  • A user requests support;

  • We need to troubleshoot message delivery; or

  • Disclosure or preservation is required by law.

We reserve the right to introduce automated tools that identify spam, threats, vulgarity, harassment, exploitation, malicious links, or other prohibited activity. If automated message screening materially changes our privacy practices, we will update this Privacy Policy and provide any additional notice or choice required by law.

We do not use private-message content to select advertising or sponsored offers.

Recipients may copy, screenshot, record, or redistribute messages. We cannot control information retained or shared independently by another user.

1.5 Reports, safety, and moderation information

When you report another user, appeal an action, or contact us about safety, we may collect:

  • The report or complaint;

  • The accounts involved;

  • Relevant messages or content;

  • Supporting screenshots or attachments;

  • The reporter’s contact information;

  • Internal investigation notes;

  • Decisions and actions taken;

  • Appeal information; and

  • Records needed to prevent repeated violations or account evasion.

We generally do not disclose the identity of a reporter to the reported user, except when required by law or reasonably necessary to address the matter.

1.6 Contact and support information

When you contact us, submit a contact form, or request support, we may collect:

  • Your name;

  • Email address;

  • Account information;

  • The content of your request;

  • Attachments you provide;

  • Communications between you and X1Q1;

  • Information needed to investigate or resolve the issue; and

  • Technical information associated with the request.

1.7 Marketing preferences

If you are eligible and choose to receive optional marketing, we may collect:

  • Your email address;

  • Your age category;

  • The date, time, and method of consent;

  • The categories of marketing you selected;

  • Messages sent to you;

  • Whether a message was delivered, opened, or selected, if that functionality is enabled;

  • Unsubscribe requests; and

  • Suppression records needed to honor your choice.

Marketing consent is optional and is not required to create an ordinary Tixy account.

Users known to be ages 13 through 15 will not be enrolled in paid third-party promotions, sponsored product offers, or affiliate marketing.

Users ages 16 and 17 may receive sponsored or affiliate marketing only after a separate affirmative opt-in and only when the promotion is appropriate for their age.

1.8 Technical and device information

When you access the Service, we and service providers acting on our behalf may automatically collect:

  • Internet Protocol address;

  • Browser type and version;

  • Device type;

  • Operating system;

  • Device and browser settings;

  • Referring and exit pages;

  • Pages, screens, and features accessed;

  • Dates and times of access;

  • Session identifiers;

  • Cookie or similar technology identifiers;

  • Approximate location derived from an IP address, such as country, state, or city;

  • Network and connection information;

  • Error, crash, diagnostic, and performance data;

  • Security events;

  • Authentication attempts; and

  • Information used to detect automated traffic, fraud, or abuse.

We do not collect precise GPS location through the ordinary Service unless we separately introduce a location-based feature and provide appropriate notice and choice.

1.9 Cookies and similar technologies

We may use cookies, local storage, session identifiers, pixels, software-development kits, or similar technologies for purposes such as:

  • Keeping users signed in;

  • Remembering settings;

  • Maintaining security;

  • Preventing fraud and automated submissions;

  • Balancing traffic and operating the Service;

  • Measuring performance;

  • Diagnosing errors;

  • Understanding use of Tixy; and

  • Remembering privacy or marketing choices.

At launch, we do not intend to use third-party advertising cookies or technologies to track users across unrelated websites or applications for behavioral advertising.

The technologies actually used by Tixy will be described in any cookie notice or settings interface we provide.

1.10 Fraud-prevention and CAPTCHA information

We may use a CAPTCHA, challenge, honeypot, rate-limiting service, or other fraud-prevention technology on registration, login, account-recovery, messaging, or contact forms.

These systems may process:

  • IP address;

  • Browser and device characteristics;

  • Interaction timing;

  • Challenge responses;

  • Security tokens;

  • Fraud or automation indicators; and

  • Whether the request passed or failed the applicable check.

We use this information to protect users and the Service, not to determine a user’s age or select advertising.

1.11 Purchase information

Tixy may introduce paid features in the future.

If purchases are enabled, we may collect:

  • Products or services purchased;

  • Transaction date and amount;

  • Subscription status;

  • Payment-provider transaction identifiers;

  • Billing country or postal code;

  • Refund and chargeback information; and

  • Records required for accounting, fraud prevention, or legal compliance.

We intend to use a payment processor rather than directly storing complete payment-card numbers. The payment processor’s privacy policy will apply to information it collects directly.

2. Sources of Information

We may collect personal information from:

2.1 You

This includes information you provide when you:

  • Register;

  • Complete your profile;

  • Play games;

  • Send messages;

  • Contact support;

  • Report another user;

  • Enter a promotion;

  • Make a purchase; or

  • Choose marketing or privacy settings.

2.2 Your use of the Service

We automatically generate or collect gameplay, technical, security, and usage information when you interact with Tixy.

2.3 Other users

Other users may provide information concerning you through:

  • Direct messages;

  • Friend or game invitations;

  • Reports;

  • Complaints;

  • Screenshots;

  • Appeals; or

  • Other social interactions.

2.4 Service providers

We may receive information from vendors that provide services on our behalf, such as:

  • Hosting;

  • Email delivery;

  • Security;

  • CAPTCHA or bot prevention;

  • Analytics;

  • Error monitoring;

  • Customer support;

  • Payment processing; or

  • Content moderation.

2.5 Public and lawful sources

When reasonably necessary for safety, fraud prevention, rights enforcement, or legal compliance, we may obtain relevant information from public records, public websites, law-enforcement communications, or other lawful sources.

3. How We Use Personal Information

We may use personal information to:

3.1 Provide the Service

  • Create and maintain accounts;

  • Authenticate users;

  • Operate games;

  • Calculate scores, rankings, and achievements;

  • Provide profiles, connections, and direct messages;

  • Save preferences;

  • Deliver requested features; and

  • Process purchases or promotions.

3.2 Personalize the user experience

  • Remember settings;

  • Recommend game modes, opponents, or features;

  • Display relevant achievements and statistics;

  • Adapt features to the user’s age category; and

  • Improve accessibility and usability.

We do not use private-message content for advertising personalization.

3.3 Communicate with users

  • Verify email addresses;

  • Send security and account notices;

  • Respond to questions;

  • Provide customer support;

  • Notify users about reports or enforcement;

  • Announce material Service or policy changes; and

  • Send optional marketing where the user has elected to receive it.

3.4 Maintain safety and integrity

  • Detect spam, bots, cheating, fraud, and account abuse;

  • Investigate reports;

  • Enforce the Terms of Use and Community Guidelines;

  • Restrict harmful communications;

  • Protect minors;

  • Prevent account evasion;

  • Maintain evidence of serious violations; and

  • Protect the rights and safety of users, X1Q1, and others.

3.5 Secure and improve the Service

  • Monitor reliability and performance;

  • Diagnose bugs;

  • Test features;

  • Conduct internal analytics;

  • Protect accounts and systems;

  • Develop new functionality; and

  • Understand how users interact with Tixy.

3.6 Comply with law

  • Respond to valid legal process;

  • Satisfy tax, accounting, or recordkeeping requirements;

  • Exercise or defend legal claims;

  • Investigate suspected unlawful conduct; and

  • Make legally required disclosures.

3.7 Send optional marketing and sponsored offers

For eligible users who have opted in, we may:

  • Send Tixy news and promotions;

  • Promote other X1Q1 products;

  • Send sponsored recommendations;

  • Send affiliate offers; and

  • Measure the performance of those communications.

A sponsored offer may be paid for by another company. Unless we provide different notice and obtain any required permission, X1Q1 will send the communication and will not provide the sponsor with the recipient’s email address or account profile.

4. Information Visible to Other Users

The social nature of Tixy means some information is intended to be shared with other users.

Depending on your settings and available features, other users may see:

  • Username or handle;

  • Display name;

  • Preset avatar;

  • About Me description;

  • Game preferences;

  • Scores;

  • Rankings;

  • Achievements;

  • Match results;

  • Friend or connection status; and

  • Content you intentionally send or post.

Your email address, private full name, birth information, password, and account-security information are not public.

We may limit the visibility or discoverability of minor-user profiles. Profiles may be available only to logged-in users and may be excluded from public search-engine indexing.

You should not include the following in a public profile or message:

  • Home or school address;

  • Precise location;

  • Telephone number;

  • Email address;

  • Password;

  • Financial information;

  • Government identifier;

  • School schedule;

  • Private social-media handle; or

  • Other information that could create a safety risk.

5. When We Disclose Personal Information

We do not sell personal information, and we do not share personal information for cross-context behavioral advertising as of the Effective Date of this Privacy Policy.

We may disclose personal information in the following circumstances.

5.1 To other users

We disclose public-profile information, game information, and social content according to the feature being used and applicable privacy settings.

Direct messages are disclosed to their intended recipients.

5.2 To service providers and contractors

We may disclose information to companies that perform services on our behalf, such as:

  • Cloud and website hosting;

  • Database and file storage;

  • Email delivery;

  • Authentication;

  • CAPTCHA and fraud prevention;

  • Cybersecurity;

  • Analytics and performance monitoring;

  • Error logging;

  • Customer support;

  • Payment processing;

  • Communications; and

  • Moderation tools.

These providers may process personal information only to perform services for X1Q1 or as otherwise permitted by their contracts and applicable law.

Service-provider processing is different from allowing another company to use Tixy information for that company’s independent advertising.

5.3 For legal, safety, and enforcement purposes

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with law, subpoena, court order, or valid legal process;

  • Respond to an emergency;

  • Protect a child or another person from harm;

  • Investigate exploitation, threats, fraud, or unlawful conduct;

  • Enforce our agreements;

  • Protect X1Q1’s rights, property, systems, or users; or

  • Establish, exercise, or defend legal claims.

5.4 In a business transaction

We may disclose information in connection with a proposed or completed:

  • Merger;

  • Financing;

  • Acquisition;

  • Reorganization;

  • Bankruptcy;

  • Sale of assets; or

  • Transfer of all or part of the Tixy business.

Any recipient will be subject to applicable privacy obligations. We will provide additional notice if required by law.

5.5 At your direction

We may disclose information when you request or authorize us to do so, such as when you enter a promotion or choose to interact with an outside service.

5.6 In aggregated or de-identified form

We may use and disclose information that has been aggregated or de-identified so that it cannot reasonably be linked to a particular person.

We will not attempt to reidentify information that we maintain as de-identified except as permitted by law to test whether the de-identification process is effective.

6. Advertising and Sponsored Promotions

Tixy does not currently use personal information for cross-context behavioral advertising.

We may introduce advertising in the future. Advertising may include:

  • Contextual advertisements based on the page or game being used;

  • Sponsored content;

  • Affiliate links;

  • Offers sent by X1Q1 to users who separately opted in; or

  • Other age-appropriate promotions.

Before introducing advertising practices that materially change how personal information is collected, used, or disclosed, we will:

  • Update this Privacy Policy;

  • Provide additional notice where appropriate;

  • Offer legally required opt-outs;

  • Obtain legally required opt-ins;

  • Honor applicable browser or device preference signals; and

  • Apply protections based on known age categories.

We will not knowingly sell or share the personal information of a user under 16 without the affirmative authorization required by applicable law.

Regardless of whether a sale or sharing would otherwise be lawful, users known to be ages 13 through 15 will not receive paid third-party marketing offers under Tixy’s current policy.

7. Marketing Choices

Optional marketing will be presented separately from acceptance of the Terms of Use.

You may unsubscribe from marketing by:

  • Selecting the unsubscribe link in an email;

  • Changing available account settings; or

  • Contacting support@x1q1.com.

We may retain a limited suppression record to ensure that we continue to honor an unsubscribe request.

Unsubscribing from marketing does not stop:

  • Security alerts;

  • Account-verification messages;

  • Password-reset messages;

  • Moderation notices;

  • Purchase confirmations;

  • Material legal notices; or

  • Other communications necessary to provide the Service.

8. Browser Privacy Signals and Cross-Site Tracking

8.1 Do Not Track

Some browsers transmit a “Do Not Track” signal. There is no single universally accepted standard governing how websites must respond to that signal.

Because Tixy does not currently engage in cross-context behavioral advertising, a Do Not Track signal does not presently change our practices.

8.2 Global Privacy Control and similar signals

Where applicable law requires us to recognize an opt-out preference signal, such as Global Privacy Control, we will treat a valid signal as a request to opt out of the sale or sharing of personal information for the browser or device transmitting it.

Because we do not currently sell or share personal information for cross-context behavioral advertising, such a signal does not presently result in an additional change to our practices.

8.3 Third-party collection across services

At launch, we do not intend to permit advertising networks to collect information through Tixy in order to track users across unrelated websites or services.

Service providers used for security, fraud prevention, hosting, analytics, or similar operational purposes may receive technical information when you use Tixy. Their collection is limited to providing services to X1Q1 or other purposes described in their applicable agreements and notices.

We will revise this section if we later introduce advertising or tracking technologies that materially alter these practices.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

  • Maintain an active account;

  • Provide requested features;

  • Preserve game history and rankings;

  • Deliver and investigate messages;

  • Honor user choices;

  • Protect users and systems;

  • Resolve disputes;

  • Prevent fraud or account evasion;

  • Comply with legal obligations; and

  • Maintain appropriate business records.

The retention period depends on:

  • The type and sensitivity of the information;

  • The reason it was collected;

  • Whether the user maintains an active account;

  • Safety or fraud concerns;

  • Applicable limitation periods;

  • Legal and contractual obligations; and

  • The technical time reasonably needed to remove information from backups.

When information is no longer reasonably necessary, we will delete it, de-identify it, or place it beyond ordinary use.

Examples may include:

  • Account information: retained while the account is active and for a reasonable period after closure;

  • Direct messages: retained while needed to provide messaging and for a reasonable operational period afterward;

  • Reported messages and safety records: retained longer when reasonably necessary to investigate misconduct, protect users, or prevent account evasion;

  • Security logs: retained for a limited period appropriate to security and fraud-prevention needs;

  • Marketing consent and suppression records: retained as needed to document consent and honor opt-outs;

  • Transaction records: retained for accounting, tax, fraud, and legal requirements; and

  • Backups: removed or overwritten through ordinary backup cycles.

We may retain limited information after an account is deleted when necessary to:

  • Comply with law;

  • Complete a transaction;

  • Protect security and integrity;

  • Resolve a dispute;

  • Enforce our agreements;

  • Prevent a suspended user from immediately evading enforcement; or

  • Exercise or defend legal claims.

10. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information.

These may include:

  • Encryption during transmission;

  • Protected password storage;

  • Access controls;

  • Logging and monitoring;

  • Software updates;

  • Network and application security;

  • Vendor controls;

  • Rate limiting;

  • Fraud prevention; and

  • Procedures for handling security incidents.

No website, application, transmission method, or storage system is completely secure. We cannot guarantee that information will never be lost, accessed, used, or disclosed without authorization.

Users are responsible for maintaining the confidentiality of their credentials and notifying us promptly of suspected account compromise.

11. Your Choices and Controls

11.1 Account and profile settings

You may be able to review or change certain information through your account settings, including:

  • Display name;

  • About Me description;

  • Avatar selection;

  • Game preferences;

  • Marketing choices;

  • Password;

  • Communication settings; and

  • Other profile information.

Some account identifiers or historical records may not be directly editable because they are needed for security, integrity, or recordkeeping.

11.2 Deleting content

You may delete certain profile information or content using available account tools.

Deleting content does not necessarily remove:

  • Copies retained by another user;

  • Screenshots;

  • Content quoted or reposted by another user;

  • Safety or legal records;

  • Backups awaiting ordinary deletion; or

  • Information we are legally permitted or required to retain.

11.3 Closing an account

You may request account closure through available account controls or by contacting support@x1q1.com.

We may need to verify that the person making the request controls the account.

11.4 Blocking and reporting

Where supported, you may:

  • Block another user;

  • Mute communications;

  • Remove a connection; or

  • Report content or conduct.

Blocking a user may prevent future contact but may not automatically delete prior messages or game records.

11.5 Marketing

You may opt out of optional marketing as described in Section 7.

12. Children and Teen Users

12.1 Users under 13

Tixy is not intended for children under 13, and we do not knowingly permit them to create accounts.

We use an age screen designed to determine whether a user is eligible for the Service. A user must provide truthful age information and may not evade the age screen.

If we learn that a user is under 13, we may:

  • Suspend the account;

  • Prevent further collection;

  • Delete the account and associated personal information;

  • Preserve limited information needed for safety or legal purposes; and

  • Take other steps required by applicable law.

A parent or guardian who believes a child under 13 has provided personal information to Tixy should contact support@x1q1.com.

12.2 Users ages 13 through 17

We may provide minors with additional protections, including:

  • Restricted profile visibility;

  • Limited discovery;

  • Age-based messaging controls;

  • Restrictions on external links or contact information;

  • Preset avatars;

  • Marketing limitations;

  • Purchasing restrictions;

  • Safety notices; and

  • Additional moderation or verification.

We do not publicly display a minor user’s complete birth date or exact age.

12.3 Removal rights for California minors

A registered user under 18 who resides in California may request removal of content or information the user posted through the Service.

A request may be submitted through available deletion controls or by emailing support@x1q1.com.

The request should identify:

  • The account;

  • The content to be removed; and

  • Where the content appears.

Removal does not ensure complete deletion. Information may remain where:

  • Another user independently copied or reposted it;

  • Law requires or permits retention;

  • It has been anonymized;

  • It is maintained in a safety or enforcement record; or

  • Removal is otherwise subject to a statutory exception.

13. California Privacy Rights

This section applies to California residents to the extent the California Consumer Privacy Act, as amended (“CCPA”), applies to X1Q1 or the relevant processing.

13.1 Right to know and access

You may have the right to request:

  • The categories of personal information we collected;

  • The categories of sources;

  • Our business or commercial purposes;

  • The categories of recipients;

  • The categories sold or shared, if any;

  • The categories disclosed for a business purpose; and

  • Specific pieces of personal information we maintain about you.

13.2 Right to delete

You may have the right to request deletion of personal information we collected from you, subject to legal exceptions.

13.3 Right to correct

You may have the right to request correction of inaccurate personal information.

13.4 Right to data portability

You may have the right to receive certain personal information in a portable and, where technically feasible, machine-readable format.

13.5 Right to opt out of sale or sharing

You may have the right to opt out of:

  • The sale of personal information; and

  • The sharing of personal information for cross-context behavioral advertising.

As of the Effective Date, X1Q1 does not sell personal information or share it for cross-context behavioral advertising.

We have not sold or shared personal information for those purposes during the preceding 12 months.

13.6 Right to limit sensitive personal information

If we use or disclose sensitive personal information for purposes beyond those permitted without a limitation right, you may have the right to direct us to limit that use or disclosure.

We presently use sensitive information, such as login credentials, age information, and private-message content, only for purposes reasonably necessary to provide, secure, support, and enforce the Service or as otherwise permitted by law.

13.7 Right to nondiscrimination

We will not unlawfully discriminate against you because you exercised an applicable privacy right.

13.8 Exercising California rights

You may submit a request by:

  • Emailing support@x1q1.com; or

  • Using a privacy-request or account tool we make available.

Telephone: 424-242-9345

Your request should describe the right you wish to exercise and identify the account involved.

We may verify your identity by requesting information reasonably related to the account. We will use verification information only for verification, security, fraud prevention, and legal compliance.

A parent or guardian may submit a request concerning a minor child where permitted by law.

You may use an authorized agent. We may request proof that the agent has authority to act for you and may ask you to verify your identity directly.

13.9 Categories collected during the preceding 12 months

Depending on the features used, we may have collected the following CCPA categories:

CCPA category Examples Purposes
Identifiers Email, username, account ID, IP address, session ID Accounts, communications, security, support
Customer-record information Optional private name, contact information Account administration and support
Protected-classification information Age or age category Eligibility, minor protections, marketing restrictions
Commercial information Purchases, subscriptions, transaction history Transactions, accounting, fraud prevention
Internet or network activity Gameplay activity, pages used, browser data, logs Operation, analytics, security, improvement
Approximate geolocation Location inferred from IP address Security, regional operation, fraud prevention
Sensory information Custom-avatar image if uploads are later enabled Profile functionality and moderation
Inferences Game preferences, fraud indicators, age category Personalization, safety, security
Sensitive personal information Credentials, age information, contents of private messages Authentication, eligibility, messaging, safety

We do not intend to collect education records, precise geolocation, biometric templates, government identifiers, or financial-account credentials through the ordinary Service.

13.10 Categories of sources

We collect information from:

  • Users;

  • Use of the Service;

  • Other users;

  • Service providers; and

  • Lawful public or official sources when necessary.

13.11 Categories disclosed for business purposes

We may disclose the categories described above to:

  • Hosting and infrastructure providers;

  • Security and fraud-prevention providers;

  • Email and communications providers;

  • Analytics and error-monitoring providers;

  • Customer-support providers;

  • Payment processors;

  • Professional advisers;

  • Government authorities where legally required; and

  • Parties involved in a business transaction.

We do not disclose private-message content to advertisers for advertising purposes.

14. California “Shine the Light”

California residents may request information concerning certain disclosures of personal information to third parties for those third parties’ own direct-marketing purposes.

X1Q1 does not currently disclose users’ personal information to third parties for those third parties’ independent direct marketing.

Sponsored communications sent by X1Q1 do not, by themselves, involve giving the sponsor a user’s email address or profile information.

Requests concerning this section may be sent to support@x1q1.com with the subject line “California Direct Marketing Request.”

15. Other U.S. State Privacy Rights

Residents of certain U.S. states may have rights concerning access, correction, deletion, portability, targeted advertising, sale, or profiling.

Where an applicable state privacy law grants you such a right, you may submit a request through the methods described in Section 13.8.

We may request information necessary to verify the request and may deny or limit a request where permitted by law.

If applicable law gives you a right to appeal our decision, you may appeal by replying to our decision or emailing support@x1q1.com with the subject line “Privacy Appeal.”

16. External Links and Third-Party Services

The Service may contain links to third-party websites, services, advertisements, or offers.

This Privacy Policy does not govern information collected directly by another company. Review the third party’s privacy policy before providing information or using its service.

We are not responsible for another company’s privacy, security, or content practices.

17. Processing Location

The Service is offered only in the United States.

Personal information may be processed in the United States and in other locations where our service providers operate. Those locations may have privacy laws different from the laws of your state.

We use service providers subject to appropriate contractual and legal obligations concerning the information they process on our behalf.

18. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in:

  • The Service;

  • Technology;

  • Our information practices;

  • Advertising or marketing;

  • Legal requirements;

  • Safety practices; or

  • Our business.

The updated policy will state a new “Last Updated” date.

For material changes, we may provide notice through:

  • Email;

  • An account notification;

  • A prominent notice in the Service; or

  • A request for renewed consent where required.

Material changes will apply prospectively unless applicable law permits otherwise.

We will not treat acceptance of the Terms of Use as consent to a new use of personal information where separate affirmative consent is legally required.

19. Contact Us

Questions, requests, or complaints concerning this Privacy Policy may be directed to:

X1Q1 Labs, LLC
Mailing Address: Los Angeles, California, USA 90024 Telephone: 424-242-9345
Email: support@x1q1.com

Please use the subject line Privacy Request for requests involving access, correction, deletion, or another privacy right.